Hello, my order came in packed in a Ziploc bag? It was not secured so it
flopped around in the box I have numerous broken stems. The same as
the plant that you stuck in for My friend, _______. I thought
honestly didnt spend $50 domestically for a plant to come in like that.
Im disappointed and I dont know if I would ever buy again with the way
this was packed. Im not the only person that has complained Ive had
several people tell me that they had plants come in the same way.
I just dont understand.
I guarantee live and healthy arrival for all plants. Please send a photo
and I will send a refund based on the quality of the plant. This was the
first time I have used biodegradable bags, and despite testing them prior
to use, they don’t seem to be ideal for mailing Begonias. The plant is not
for ______, but was bought by ______ for you.
It is specified on my website that the plants are sent bare root in bags both in the plant descriptions for each plant, in addition to here,
Emily, you keep the $50 obviously you need it more than I do. What you need to do is use that money to take a few courses in customer service. Somehow you’ve made this my fault for your poor shipping and experimental shipping bags. To try and talk down to me is unforgivable. several photos that have been shared with me on Instagram of plants that you shipped out to customers/friends even worse than mine. I guess I should consider myself lucky.